Yocto Build Failure Swat Team: Difference between revisions

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Each week a different member of the team is on call. Every build that fails on the autobuilder should be monitored unless stated otherwise.  The rotation happens at the end of Friday (deliberately vague), any failures over the weekend should be triaged by the incoming member on Monday.  
Each week a different member of the team is on call. Every build that fails on the autobuilder should be monitored unless stated otherwise.  The rotation happens at the end of Friday (deliberately vague), any failures over the weekend should be triaged by the incoming member on Monday.  


The Swat Chairs are the primary contact for the Swat Team. The current Swat Chairs are [[User:RossBurton | Ross Burton]], Armin Kuster and [[User:Rpurdie | Richard Purdie]]. The Chairs are assisted by Stephen K. Jolley who handles the rotation process.  If the person currently on call, or about to be on call, can no longer perform their duty then they should contact Stephen to arrange a replacement.
The Swat Chairs are the primary contact for the Swat Team. The current Swat Chairs are [[User:RossBurton | Ross Burton]] and [[User:Rpurdie | Richard Purdie]]. The Chairs are assisted by Stephen K. Jolley who handles the rotation process.  If the person currently on call, or about to be on call, can no longer perform their duty then they should contact Stephen to arrange a replacement.


== Process ==
== Process ==

Revision as of 17:35, 30 January 2021

Overview

All builds that are run on the public autobuilder are important for the Yocto Project, whether they be routine validation runs or pre-integration test builds. Random failures if ignored accumulate and can result in a significant number of builds failing.

The role of the Bug Swat Team is to monitor the autobuilder and do preliminary investigation of failures, to ensure that they are logged and brought to the attention of the appropriate owner.

Importantly, the Swat Team isn't responsible for resolving issues encountered on the autobuilder, simply just enough analysis so that it can be logged for later analysis and ideally make the right people aware of them.

Each week a different member of the team is on call. Every build that fails on the autobuilder should be monitored unless stated otherwise. The rotation happens at the end of Friday (deliberately vague), any failures over the weekend should be triaged by the incoming member on Monday.

The Swat Chairs are the primary contact for the Swat Team. The current Swat Chairs are Ross Burton and Richard Purdie. The Chairs are assisted by Stephen K. Jolley who handles the rotation process. If the person currently on call, or about to be on call, can no longer perform their duty then they should contact Stephen to arrange a replacement.

Process

The SWAT process is now using a specific tool, swatbot. Swatbot will list all the pending issues that needs to be triaged. Each issue has links to the autobuilder stdio, warning and error logs.

Once you have selected an issue to triage, you will have to take the proper reporting action and finally edit the entry to indicate what was the resolution.

You can also be notified when a build fails by subscribing to the yocto-builds mailing list. This is sending a mail when a build fails, including direct links to the autobuilder job summary and the Error Reporting Service. The mail will also state if it is expected that the build is triaged by Swat, so check this to see if the build can be ignored as the owner is taking full responsibility. Currently, swatbot will not give you this information so you have to get it from the autobuilder build entry (the Build properties tab should have: swat_monitor true), the autobuilder API, or the notification email.

Another tool that can be used to monitor builds is the Autobuilder 'Yocto Console View' which is an overview of the top-level builds (a-full and a-quick) and the sub-builds they trigger.

Both the top-level build entry and the mail notification will include notes from the build owner, so check this for any useful context. For example, it may request that failures are reported directly to a specific person instead of bugs created, or that particular failures that are expected.

Report

There are two categories of builds that Swat will be monitoring: official branches and staging branches. The official branches are the primary top-level branches in Poky, that is master and all of the release branches (gatesgarth, dunfell, etc). The staging branches are where patches are held for testing, such as master-next, stable/dunfell-nut, or ross/mut.

Communication is important: if the build owner is on IRC then it's always worth discussing issues with them first as they may have further context and directions. Also, if the build owner triages the build failures then they must update the swatbot entries so that Swat doesn't duplicate the work.

When reporting an issue, be it in a mailing list post or a new bug, the following information should be included:

When filing bugs, always search Bugzilla first to see if the issue is already known. For example, there are some bugs that occur intermittently and are already filed with AB-INT in the whiteboard field. They are listed here: Autobuilder issues

The exact progress depends on whether the branch is an official branch or a staging branch.

Official Branches

For builds of official branches, that is master or a release branch, all failures or warnings are critical and must be filed in Bugzilla. Remember to check that the issue isn't already filed. Where an issue is already filed, please do add a comment so we can assess how frequently different issues are occurring.

Staging Branches

For builds against staging branches which contain patches under test for integration (such as master-next, stable/dunfell-nut, ross/mut, etc), first attempt to identify if there is a patch in the branch that is likely to be responsible for the failure. For example, if wget fails with libgnutls errors and there is a GnuTLS upgrade in the branch, then that is a likely candidate. If a patch can be identified that hasn't yet been merged into an official branch, then reply to the patch on the mailing list with the details. If it isn't obvious which patch is responsible for the failure, or a patch can be identified but it has already been merged to the release branch, then file a bug and ensure the branch maintainer (see the Releases page for names) is on the CC list.

If in doubt, file a bug. All errors must be taken care of.

If the issue is in the infrastructure or autobuilder itself then file a bug against "Infrastructure: Autobuilder", infrastructure bugs should be assigned to Michael Halstead and autobuilder logic bugs to Richard Purdie.

Update

Finally the swatbot build entry must be updated with a summary of the outcome. Three different resolutions are available:

  • Mail sent: used when you replied to the problematic patch directly on the mailing list.
  • Bug Opened: used when a new bug has been opened or a new comment has been added to a bug. Please add the bug number in the notes.
  • Handled (other): used when the maintainer is already aware of the issue and is working on it resolution or a patch has already been sent to solve the issue.

You need an account for this step. If it hasn't been provided, please ask on the swat mailling list.

Every issue that is dealt with must be annotated, so it is easy to see which issues have been handled. This includes filing new bugs, finding existing bugs, contacting the mailing list, contacting the maintainer directly on IRC, or identifying that a patch has already been sent to fix the issue.

Tips

An issue will quite often repeat itself across multiple builds. It is worth looking for those repetitions as swatbot will allow you to select many builds and update them all at once.

In the stdio logs window, clicking on the looking glass icon will load the full log in the browser, allowing you to use the search feature of the browser. Quite often, you'll start by looking for "error:".

Handoff

At the end of the week, the outgoing person on Swat should email swat@lists.yoctoproject.org summarising the week and noting anything that the incoming person on Swat next week should be aware of. For example, noting that there's a new intermittent bug to watch for.

Members